Services

Level 2 Team Leading

CMI Level 3

CMI Level 4

Level 4 Certificate in Police First Line Management

  • CB3 Conduct evidence based information briefings, tasking and debriefings 
  • CI105 Supervise police investigations and investigators 
  • CD101 Supervise the response to critical incidents 
  • CC7 Prepare for, monitor and maintain police operations 
  • M&L 26 Provide leadership and management  
  • M&L 11 Manage team performance 
  • M&L 9 Manage personal and professional development 
  • 3022 Conduct performance reviews with individuals in policing

Level 4 NVQ in Management

  • MANDATORY GROUP A
  • M&L 9 Manage personal and professional development 
  • M&L 26 Provide leadership and management 
  • M&L 27 Develop and implement an operational plan 
  • M&L 32 Develop working relationships with stakeholders
  • OPTIONAL GROUP B
  • M&L 25 Develop and maintain professional networks 
  • M&L 28 Encourage learning and development 
  • M&L 30 Initiate and implement operational change 
  • M&L 31 Discipline and grievance management 
  • M&L 33 Manage a tendering process 
  • M&L 34 Manage physical resources 
  • M&L 35 Manage the impact of work activities on the environment
  • M&L 36 Prepare for and support quality audits 
  • M&L 37 Conduct quality audits 
  • M&L 38 Manage a budget 
  • M&L 40 Manage a project
  • M&L 41 Manage business risk 
  • M&L 42 Manage knowledge in an organisation 
  • M&L 43 Recruitment, selection and induction practice 
  • M&L 44 Manage redundancy and redeployment 
  • M&L 10 Promote equality, diversity and inclusion in the workplace 
  • M&L 11 Manage team performance 
  • M&L 12 Manage individuals’ performance 
  • M&L 13 Manage individuals’ development in the workplace 
  • M&L 14 Chair and lead meetings 
  • M&L 16 Encourage innovation 
  • M&L 17 Manage conflict within a team 
  • M&L 18 Procure products and/or services 
  • M&L 20 Implement and maintain business continuity plans and processes 
  • M&L 21 Collaborate with other departments 
  • M&L 22 Support remote or virtual teams 
  • M&L 45 Contribute to the development of a strategic plan 
  • M&L 49 Design business processes 
  • M&L 51 Develop and manage collaborative relationships with other organisations 
  • M&L 52 Optimise the use of technology 
  • M&L 53 Manage product and/or service development 
  • OPTIONAL GROUP C
  • M&LEB1 Manage health and safety in own area of responsibility 
  • B&A 64 Contribute to the design and development of an information system
  • B&A 65 Manage information systems 
  • B&A 69 Manage events
  • CS 34 Manage customer service operations 
  • CS 36 Review the quality of customer service 
  • B&A 41 Contribute to the improvement of business performance 
  • B&A 42 Negotiate in a business environment 
  • CS 30 Resolve customers’ problems 
  • CS 31 Resolve customers’ complaints 
  • MK3-1 Analyse competitor activity 
  • SAL4-3 Developing sales proposals 
  • SAL4-1 Prioritising information for sales planning

CMI Level 5

Level 5 Management and Leadership 

CMI Level 5 Principles of Professional Coaching

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