CMI 310 Assignment Example
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Table of Contents
TASK 1: Understand change within organisations
Managers are often asked to make changes, and to do this effectively, they need to understand what change is and how people react to it.
AC 1.1 Identify reasons for change in an organisation
| 1. | Technological advancements have an impact on shaping change. As new technologies emerge and evolve companies must adapt to remain competitive and efficient. Embracing transformations, automation and data analytics can boost productivity and streamline processes (Mourtzis & Panopoulos, 2022). For instance, incorporating AI powered chatbots can greatly improve customer service efficiency. Keeping up with advancements requires learning and adaptation to fully harness their potential, which in turn drives organisational change. |
| 2. | Furthermore, market dynamics play a role in driving change. Changing customer preferences, fluctuations in the economy and industry trends adjustments to products, services and strategies. Adapting to these shifts allows organisations to stay relevant and seize opportunities as they arise. For example, the surge in work due to the COVID 19 pandemic compelled companies to modify their operations to accommodate teams. Adapting to market dynamics ensures that organisations remain agile and capable of capitalising on emerging opportunities. |
| 3. | Internal restructuring can also be a catalyst for change within an organisation. Mergers, acquisitions, leadership changes or shifts in culture often require realignment and reorganisation efforts. According to Tang (2019), restructuring enables companies to optimise resources and effectively enhance collaboration, among teams while improving decision making processes.Bringing together two entities involves aligning their processes and cultures which means making changes. Moreover, if there is a change in leadership it might result in a direction and require the organisation to realign itself. Through restructuring resources can be optimised, communication can be and the overall functioning of the organisation can be revitalised. |
AC 1.2 Explain types of change that may occur in an organisation
Strategic Change;
Strategic change involves redefining an organisation’s long term goals and objectives to align with changing market dynamics (Ellström et al., 2021). This may include expanding into markets diversifying product lines or adopting business models. For example, a traditional taxi company shifting its focus to ride sharing services, like Uber or Lyft represents a change. By embracing this shift the company can tap into the growing trend of shared transportation services.
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