Table of Contents
Assessment Questions
Section one
AC 1.1 Analyse the external factors that drive the need for leadership and management within the organisation
Leadership and management are critical aspects of achieving desirable outcomes in these times of rapid change and development of corporate culture. Leadership is the part where the vision, strategy, and commitment become real, while management ensures that all of this is implemented and the resources are used efficiently (CIPD, 2023). Both help with innovation and team motivation and drive organisations forward while preparing them to react to factors from outside and guide internal functions.
Extremal Factors Contributing to Leadership and Management Within Highgate Optical
- Digital and Technological Changes
Pros and cons
Digitalising day-to-day processes can allow Highgate Opticals to develop more advanced goods and highly innovative services, keeping the company at the forefront of all technological developments (Poudel, 2019). Besides, effective leadership and management can be assisted by applying technology to gain a competitive advantage, simplifying activities, creating better customer experiences, or using the latest solutions based on data.
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