At Level 3, the majority of assessable work should still be written, regardless of how it is generated or recorded. For this unit, the expected work volume is roughly 2000-2500 words, with a margin of +/-10%. While exceeding the word count isn’t a reason for referral, the CMI reserves the right to return the work for editing and resubmission if necessary.
Certain elements are excluded from the word count if used but are not required by the assessment brief. These include an introduction to a job role, organisation, or department, index or contents pages, headings and subheadings, diagrams, charts and graphs, reference list or bibliography, and a reflective statement about the assignment and how it has influenced the learner’s work.
AIM
The ability to solve problems, make timely decisions, and respond to customer needs relies on having access to good-quality data and information. However, with the increasing amount of data, managing it has become more challenging. This unit aims to provide managers with the knowledge of how to collect, evaluate, and analyse various types of data and information, as well as how to report findings for different business purposes, while following legal and organisational guidelines.
Table of Contents
Assessment Questions
TASK 1: Reasons for collecting data and information
No matter the size or type of organisation, managers need to understand why data and information are collected. Effective decision-making within the organisation depends on having access to high-quality data and information.
AC 1.1 Explain reasons why organisations collect data and information
Example
Organisations collect data and information for several important reasons:
First, to make informed decisions. Data and information provide valuable insights into trends, patterns, and relationships, helping organisations identify problems, opportunities, and how to best use their resources.
Second, to measure performance. Data helps organisations track progress toward their goals, showing where they are performing well and where improvements are needed.
Third, to understand customers. By collecting data, organisations can learn more about their customers’ needs and behaviours. This understanding enables them to develop better products and services and market them more effectively.
data and information Example When conducting research, it’s important to differentiate between primary and secondary sources of data and information. Primary sources are first-hand accounts of an event or experience, such as eyewitness testimony, official records, or personal letters. Secondary sources are second-hand accounts that interpret or analyse primary sources, such as biographies or history books. To gather accurate and complete information, it’s often necessary to use both types of sources. For example, when researching a historical event, one might start with a secondary source to get an overview, then look at primary sources like diaries or letters to gain a deeper, more personal understanding of what happened. By using both primary and secondary sources, researchers can develop a more complete view of their topic. AC 2.2 Discuss sources of primary and secondary data and information Example Example of primary source of data and informationExplanation of how it can be used by organisations1. 2. AC 2.3 Explain types and use of quantitative and qualitative data and information Example Example of quantitative data and informationExplanation of how it can be used by organisationsi.QuantitativeQuantitative data refers to information that can be measured and expressed in numbers, such as height, weight, or temperature. It is often used to track things like population growth or economic activity.ii....
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