Table of Contents
Volunteers bring valuable skills and abilities that can enhance the work of paid staff in an organisation. When managed effectively, they can help improve the quality and capacity of services offered. This unit aims to provide managers with the knowledge to engage, motivate, and support volunteers, helping them succeed in their roles while encouraging a positive “can-do” attitude to overcome challenges.
Assessment Questions
Task 1: Understand the reasons and benefits of volunteering.
Volunteering is usually seen as a selfless activity where a person or group offers their services without expecting any money in return.
AC 1.1 Explain the reasons why an organisation engages with volunteers.
Example:
Organisations choose to engage with volunteers for various reasons. One key reason is to supplement paid staff, which can help the organisation operate more efficiently. Volunteers can also introduce new skills and perspectives that enrich the organisation’s work. Additionally, involving volunteers can increase the visibility of the organisation and its mission, helping to build relationships with different community sectors. Furthermore, volunteering can create a pool of potential future employees who are already familiar with the organisation’s culture and goals. When volunteering is well-planned and managed, it can provide significant benefits for both the organisation and the volunteers.
et new people and socialise, fostering friendships and connections. Volunteers can also learn more about an organisation and its mission, gaining insights into its work. Lastly, volunteering offers valuable work experience that can enhance a person’s resume and career prospects. Task 2: Understand the legal and organisational requirements for managing volunteers. When managing volunteers, there are some important legal and organisational requirements you need to know about. AC 2.1 Outline the legal and organisational requirements for managing volunteers. Example: When managing volunteers, there are several important legal requirements to consider: Data Protection Act 1998: This law outlines how personal data should be collected, used, and stored. It’s crucial to comply with these rules when handling volunteers’ personal information. Equality Act 2010: This law protects individuals from discrimination based on certain characteristics, such as race, gender, and disability. It’s essential to ensure that volunteers are treated fairly and not discriminated against. Health and Safety at Work etc. Act 1974: This act requires employers to ensure the health and safety of employees and others affected by their work. Volunteers should not be placed in situations that could harm them while performing their duties. Working Together to Safeguard Children 2013: This document provides guidelines for safeguarding children. If volunteers work wit...
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