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Effectively analysing and managing data and information can boost competitiveness, improve productivity, enhance customer satisfaction, and drive innovation. However, as data and information grow at an unprecedented pace, interpreting and utilising them effectively poses challenges for organisations and managers. CMI 521 Using Data and Information for Decision Making is designed to help learners understand how […]

Quality is often defined as excellence, capacity, grade, worth, or meeting customer expectations. While the definition of quality is easy to find in a dictionary, it is much more difficult to develop and maintain. CMI 519 Managing Quality and Continuous Improvement explores the challenge of developing quality within organisations. It focuses on embedding continuous improvement […]

Business processes, structures, knowledge, and outcomes can be improved when risks are identified and managed properly. While risk doesn’t have a single definition, it can be described as the likelihood of an event happening and its potential consequences. It may also refer to the lack of knowledge or expertise, or in the context of project […]

Innovation can transform organisations, teams, and individual performance. When a culture of innovation and entrepreneurship is encouraged, new ideas and initiatives can thrive. CMI 517 Principles of Innovation aims to help learners identify opportunities for workplace innovation—such as new practices, processes, products, or services—understand why these initiatives are valuable, and learn how to bring ideas […]

CMI 516 Planning, Procuring and Managing Resources is designed to help managers understand and handle the challenge of managing and monitoring resources. Learners will learn how to use resources effectively and efficiently, plan for resource needs, and understand how to acquire resources while following regulatory guidelines. Assessment Questions Learning Outcome 1: Understand the importance of […]

CMI 515 Creating and Delivering Operational Plans teaches the skills needed to develop and execute an operational plan. This unit is designed for those in or aiming for middle management roles. It highlights the importance of involving stakeholders in the planning process and creating plans that align with the organisation’s goals. The unit also covers […]

CMI 514 Managing Change is designed to help learners develop the skills and knowledge needed to manage organisational change effectively. It covers key topics such as the principles of change management, managing change programs, and evaluating change initiatives. By completing this unit, learners will gain a clear understanding of how to handle organisational change and […]

CMI Level 5 Unit 513 Managing Projects to Achieve Results  focuses on guiding learners through the entire process of managing projects effectively. It begins with planning and setting clear objectives, followed by exploring essential project management tools and techniques, such as scheduling, risk management, and cost control. The unit also emphasises the importance of team […]

Every organisation needs skilled people with the right behaviours to help them reach their goals. In competitive settings, finding the right people for the right roles at the right time remains challenging. Assessment Questions LO1 Understand the rationale for workforce planning AC 1.1 Analyse the rationale for workforce planning within organisations Example Organisations need to […]

Recruiting, selecting, and keeping talented employees is a big challenge in a competitive market. Organisations are always looking for new ways to reach a wide range of candidates and, once they hire the right people, to keep them in the company. Assessment Questions LO1 Understand the factors that impact on recruitment and selection AC 1.1 […]