CMI 504 Assignment Example
Assessment Questions
Table of Contents
LO1 Understand the rationale for managing performance within organisations
AC 1.1 Justify the rationale for managing performance within organisations.
According to Sahlin and Angelis (2019), performance management is a tool used by organizations to assist them in achieving their goals and objectives. It is a method utilized by managers to monitor and improve the performance of employees. Performance management systems within organizations aid managers in evaluating employees’ performance by measuring their progress against agreed-upon targets. As a manager at Woolworths supermarket, I utilize performance management practices, including setting targets and reviewing employees’ progress, to assess their work performance.
Agreeing on targets
As stated by Leal Filho et al. (2019), establishing mutual targets between managers and employees is essential to ensure alignment towards a shared objective. Managers employ different strategies to ensure effective progress towards meeting these targets. These strategies encompass:
- Communications: As a manager at Woolworths supermarket, I prioritize open and honest conversations with employees about their targets to enhance their commitment and motivation.
- Involvement: I involve employees in the organization’s meetings and planning, seeking their input in setting organizational goals, which has boosted their motivation and commitment towards achieving them.
- Being clear: I ensure that goals and targets are clearly defined, helping employees have a clear understanding of expectations and facilitating effective performance progress tracking.
Reviewing employees progress
As emphasized by Murphy (2020), performance reviews play a crucial role in allowing managers to assess an employee’s progress and provide constructive feedback for their improvement. As a manager at Woolworths supermarket, I follow the below steps in conducting performance reviews for my team members:
- Data collection: I gather performance metrics and feedback to comprehensively review employee performance over the past year.
- Meetings: I schedule meetings with employees to discuss their progress and explain the purpose of the performance review.
- Feedback: I provide feedback to recognize employees’ efforts and commitment towards achieving organizational goals, fostering a positive working environment and increasing productivity.
- Areas of improvement: I communicate areas of weakness that require improvement and offer advice and suggestions to help employees enhance their performance.
- Goal setting: I work with employees to set renewed goals that align with their development plans, ensuring mutual agreement and clarity.
- Follow-ups: I schedule regular follow-ups with employees to monitor their progress and provide necessary support as needed.
As noted by Al Aina and Atan (2020), effective management of organizational performance is crucial as it enhances employee motivation, promotes talent development, and fosters a culture of continuous improvement.
Employee motivation:
- For instance, ensuring that employees at Woolworths supermarket have a clear understanding of their job expectations has resulted in increased motivation and engagement at work. As a manager, I regularly provide feedback on their performance, leading to improved job satisfaction and a more positive work environment.
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