5HR01 Employment Relationship Management
Introduction to 5HR01 Employment Relationship Management
The 5HR01 Employment Relationship Management unit focuses on improving positive employment relationships within organisations. This includes understanding how professionals contribute to better working lives, enhancing employee and organisational performance. Key concepts covered in this unit include employee voice and engagement, conflict resolution, managing performance, grievances, disciplinary matters, and the role of employee bodies in employment relations.
Assignment Task One Guideline
This assignment revolves around a case study of Evergreen International, a multinational company facing dissatisfaction among local and expatriate employees. Students take on the role of a senior people practise manager and develop a guidance document for the senior management team to address employment relationship issues.
AC 1.1: Review of Emerging Developments in Employee Voice and Engagement
| Concepts to Explain | Focus Areas in Employee Voice and Engagement |
| Employee Voice | – Drivers of engagement (leadership, voice, integrity) |
| Engagement | – Social media use in driving engagement |
| – Use of engagement surveys |
Students should also explore the connections between engagement, employee voice, and wellbeing, considering the case study’s context.
AC 1.2: Explanation and Evaluation of Employee Involvement and Participation
| Concepts to Define | Differences Explained and Linked to Theories |
| Employee Involvement | – Decision-making involvement and depth |
| Employee Participation | – Creating platforms for participation |
| Link to Theories | – Utilitarianism and pluralism theories |
AC 1.3: Assessment of Employee Voice Tools and Engagement Drivers
| Voice Tools | Engagement Drivers |
| – Surveys | – Engaging managers |
| – Team meetings | – Leadership engagement |
| – Suggestion schemes | – Voice and integrity |
| – Joint negotiation committees | – Organisational culture |
| – Collective bargaining | – Rewards and recognition |
| – Employee forums | |
| – Social media |
AC 1.4: Critical Evaluation of Employee Voice and Organisational Performance
Students should analyse the link between employee voice and performance, focusing on high-performance work practices and the role of people professionals in employee selection, hiring, development, and retention.
AC 1.5: Explanation of Better Working Lives and Design
| Key Aspects of Designing Better Working Lives |
| – Quality of jobs |
| – Terms of employment |
| – Health and safety |
| – Social support |
| – Employee wellbeing |
Learners should discuss the responsibility of employers in providing flexibility, considering the needs of Evergreen International’s employees.
AC 3.1: Explanation of Unfair Dismissal Legislation
| Concepts to Cover | Focus Areas in Legislation |
| Unfair Dismissal Law | – Legislation and codes of practice |
| Differences Between Capability and Misconduct | – Capability and its focus on performance |
| – Misconduct and its focus on negative behaviours |
AC 3.2: Analysis of Key Causes of Employee Grievances
| Causes of Employee Grievances |
| – Poor management |
| – Lack of workplace flexibility |
| – Unfair employee treatment |
| – Unfair work rules |
| – Poor working conditions |
| – Bullying and harassment |
AC 3.3: Explanation of Skills for Effective Grievance and Discipline Handling
| Required Skills for Handling Procedures |
| – Good listening skills |
| – Good investigation skills |
| – Good interviewing skills |
| – Effective note-taking |
| – Ability to acknowledge and minimise bias |
| – Objective decision-making capability |
AC 3.4: Advice on the Importance of Handling Grievances Effectively
| Importance of Effective Grievance Handling | Consequences of Ineffective Handling |
| – Minimises legal claims | – Low employee morale |
| – Builds positive organisational reputation | – Increased resignations |
| – Manages employee frustrations | – Increased absence at work |
| – Consequences of Not Handling Effectively | – Employee resistance to change |
| – Employee withdrawal |
Note: ACAS Code of Practice provides guidelines for handling grievances and discipline issues.
This comprehensive assessment is crucial for completing the 5HR01 unit in the Associate Diploma in People Management.
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