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In today’s digital age, the ability to effectively manage and use data and information is essential for any organization to achieve its goals and stay competitive. CMI 318 Managing Data and Information is a course designed to equip students with the knowledge and skills needed to effectively manage data and information in an organizational context. […]

CMI 317 Supporting the Delivery of Customer Service is a comprehensive course designed to equip students with the skills and knowledge needed to effectively support the delivery of high-quality customer service within an organization. In today’s highly competitive business environment, providing excellent customer service is critical to the success and growth of any organization. This […]

CMI 316 Monitoring Quality to Improve Outcomes is a course that focuses on the importance of monitoring the quality of a product or service to improve its outcomes. In today’s highly competitive market, quality has become a key factor in the success of any business or organization. By monitoring the quality of their products or […]

CMI 315 Principles of Health and Safety in a Work Setting is a comprehensive course that focuses on the principles and practices of health and safety in the workplace. The course provides managers and employees with the knowledge and skills necessary to ensure a safe and healthy work environment for all employees. The importance of […]

CMI 314 Managing Budgets and Resources is a course that focuses on developing skills and knowledge necessary for effectively managing financial and material resources in organisations. In today’s business environment, organisations face many challenges, such as intense competition, limited resources, and changing economic conditions. This course is designed to equip individuals with the skills and […]

CMI 313 Developing and Sharing Good Practice, is a course designed to equip managers with the knowledge and skills required to identify, develop and share good practices within their organizations. The course aims to provide learners with an understanding of the principles of good practice, how to identify areas for improvement, and how to develop […]

CMI 312 Managing Daily Activities to Achieve Results, is a course designed to equip individuals with the skills and knowledge necessary to manage daily activities effectively and achieve results. The course is intended for managers and individuals responsible for coordinating teams or departments, as well as those seeking to develop their leadership skills. The course […]

CMI 311 Contributing to the Delivery of a Project, is a course that focuses on developing the essential skills and knowledge required to contribute effectively to the delivery of a project. This course is designed for individuals who work in project teams or aspire to be a part of a project team and want to […]

Change is a constant in today’s rapidly evolving business world, and managers must be equipped with the skills to support their teams and individuals through change processes effectively. The CMI 310 Supporting Teams and Individuals Through Change aims to provide managers with the knowledge and tools needed to support their teams and individuals in navigating […]

Conflict in the workplace is an inevitable part of any organization. When not managed effectively, it can lead to a breakdown in communication, decreased productivity, and low staff morale. The aim of CMI 309 Responding to Conflict in the Workplace is to equip managers with the knowledge and skills needed to identify, manage, and resolve […]