CMI 609 Leading Quality Management

CMI 609 Leading Quality Management is a course designed to provide students with the knowledge and skills required to lead and manage quality initiatives in organizations. Quality management is a critical aspect of any organization, and it involves the systematic approach to ensuring that the products or services provided meet or exceed customer expectations. This course will explore the various quality management tools and techniques used to improve organizational performance and customer satisfaction.

In this course, students will learn how to develop and implement quality management systems, measure and analyze quality performance, and lead teams to continuously improve processes. The course will also cover the role of leadership in driving quality management initiatives and creating a culture of continuous improvement within the organization.

Through case studies, discussions, and practical assignments, students will gain an understanding of the principles of quality management and how to apply them in real-world settings. Upon completion of this course, students will be equipped with the necessary skills to lead quality management initiatives and drive organizational success.

Aims of unit 

Effective quality management is crucial for organizations to meet the needs and expectations of their stakeholders, build trust and reputation, and achieve strategic objectives. Quality management impacts profitability, processes, and procedures, and ultimately determines the success of an organization. It is not a matter of chance; instead, it requires strategic and operational planning, as well as the commitment and drive of professional managers, leaders, teams, and individuals.

The primary goal of CMI 609 is to equip professional managers and leaders with a thorough understanding of the rationale and approaches to quality management. The unit focuses on how quality and continuous improvement can be incorporated into all aspects of working practice. By the end of this course, students will be able to critically evaluate and implement quality management systems that meet the needs of the organization and its stakeholders.

The course will cover the principles of quality management, including the role of leadership in driving quality initiatives, developing a culture of continuous improvement, and measuring and analyzing quality performance. Students will also learn about various quality management tools and techniques, such as Lean Six Sigma, Kaizen, and Total Quality Management (TQM), and how to apply them in practice.

Overall, CMI 609 is designed to provide students with the knowledge and skills needed to lead and manage quality initiatives effectively. By instilling quality and continuous improvement into all aspects of working practice, organizations can enhance their competitiveness, reputation, and long-term success.

What you’ll learn

In CMI 609 Leading Quality Management, students will learn the following:

1. The principles and concepts of quality management and how they apply to organizational operations.
2. The role of leadership in driving quality initiatives and creating a culture of continuous improvement within the organization.
3. The different quality management tools and techniques used to improve organizational performance and customer satisfaction, such as Lean Six Sigma, Kaizen, and Total Quality Management (TQM).
4. How to develop and implement effective quality management systems that meet the needs of the organization and its stakeholders.
5. How to measure and analyze quality performance and use the results to continuously improve processes.
6. The impact of quality management on profitability, processes, and procedures, and the achievement of strategic objectives.
7. How to instil quality and continuous improvement into all aspects of working practice.

By the end of the course, students will be equipped with the necessary skills and knowledge to lead quality management initiatives, drive organizational success, and create a culture of continuous improvement within the organization.

Learning outcome

By the end of CMI 609 Leading Quality Management, students will have achieved the following learning outcomes:

1. Understand the factors that influence organizational approaches to quality management, such as customer expectations, regulatory requirements, and competitive pressures. Students will be able to critically evaluate these factors and develop effective quality management strategies that align with organizational goals and objectives.
2. Know how to lead quality management to achieve strategic objectives. Students will have developed the skills and knowledge necessary to lead quality management initiatives, drive organizational success, and create a culture of continuous improvement. They will be able to apply various quality management tools and techniques to improve organizational performance, measure and analyze quality performance, and continuously improve processes to meet stakeholder needs and expectations.

Overall, students will be equipped with the necessary skills and knowledge to lead quality management initiatives that contribute to organizational success and sustainable competitive advantage. The course emphasizes the importance of leadership in driving quality management and developing a culture of continuous improvement within the organization. By the end of the course, students will have gained a comprehensive understanding of quality management principles and techniques, and how to apply them in practice to achieve strategic objectives.

How can we help?

CMI Assignment Help can provide valuable assistance to students who are undertaking the CMI 609 Leading Quality Management course. Here are some ways that CMI Assignment Help can support students in completing this course:

1. Assignments: CMI Assignment Help can assist students in completing their assignments by providing high-quality, well-researched, and plagiarism-free content. Our team of experienced writers is familiar with the course material and can produce quality work that meets the required standards.
2. Research: CMI Assignment Help can help students in conducting research for their assignments. Our team can assist students in finding relevant and up-to-date information that they can use to complete their assignments successfully.
3. Editing and proofreading: CMI Assignment Help can also provide editing and proofreading services to students. Our team can help students to improve the quality of their work by identifying and correcting errors, such as grammar and spelling mistakes.
4. Time management: Completing assignments and studying for exams can be challenging for students who are juggling work and other commitments. CMI Assignment Help can help students to manage their time more effectively by providing them with a well-structured and organized plan to follow.
5. Course material: CMI Assignment Help can provide students with additional course material, such as notes and study guides, to help them better understand the concepts and principles covered in the course.

In conclusion, CMI Assignment Help can be a valuable resource for students undertaking the CMI 609 Leading Quality Management course. We provide comprehensive support to help students complete their assignments successfully and achieve their learning outcomes.

Resources

• Cowley, M. and Domb, E. (1997). Beyond Strategic Vision: Effective Corporate Action With Hoshin Planning. Abingdon: Routledge. 
• Deming, W.E. (2012). The Essential Deming: Leadership Principles from the Father of Quality. New York, NY: McGraw-Hill. 
• Eaton, M. The Lean Practitioner’s Handbook. London: Kogan Page. 
• Gladwell, M. (2002). The Tipping Point: How Little Things Can Make a Big Difference. New ed. London: Abacus/Little, Brown Book Group. 
• Gladwell, M. (2009). Outliers: The Story of Success. London: Penguin Books. 
• Goldratt, E.M. (2004). The Goal: A Process of Ongoing Improvement 3rd ed. Abingdon: Routledge. 
• Greasley, A. (2013). Operations Management. 3 rd ed. Chichester: John Wiley. 
• Hamilton, B. and Wardwell, P. (2013). The e2 Continuous Improvement System: Managing & Sustaining your Lean Transformation through the “e2 everybody, everyday” Approach to Lean. Amazon Media. 
• Hewitt, D., and Ainslie, V. (2018). Quality Management Systems A guide to ISO 9001: 2015 Implementation and Problem Solving. 2 nd ed. Sydney, NSW: Phoenix Proofreading.

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